Use Case: Permit Filing
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ID: SCUC011

Permit Filing

permit filingfiling a permitfiling permit applicationsfiling work permit

Permit filings can be a slow process without automation, consuming significant time as it progresses through different stages. Each type of permit requires approval at different stages, leading to additional time expenditure.

Growth, the SimplyCast Way

The SimplyCast Permit Filing solution is designed to revolutionize the process of permit filing for cities by employing hyperautomation. This approach involves several key elements, including but not limited to:

  • Simplifying the process for residents to submit filings, thereby streamlining the initial stage of the permit application process.
  • Enhancing the efficiency of the filing review process, ensuring that applications are processed promptly and with greater accuracy.
  • Implementing a system for directing specific types of filings to designated clerks based on their areas of expertise facilitates a more specialized and efficient review process.
  • Streamlining the approval or refusal notification process, ensuring that applicants are promptly informed of the status of their submissions.

Through digital forms and other innovative technologies, the entire process of permit filing becomes significantly more efficient and user-friendly for residents and staff members. This is beneficial for a wide range of permit types, including but not limited to:

  • Building permits for electrical, plumbing, and roofing projects
  • Work permits, citizenship applications, and permanent residence permits
  • Special event permits
  • Permits for food establishments and alcohol service
  • Resale and seller permits
  • Car wash permits
  • Permits for concealed weapons
  • Land use permits
  • Permits for Hollywood filming
  • Permits for home renovations
  • Permits for importing or commercial activities
  • Water meter permits

By leveraging the SimplyCast Permit Filing solution, cities can significantly enhance efficiency and reduce the time required for all parties involved in the permit application process.

The Advantages:

  • Simplify the way residents and others file permits
  • Improve permit filing efficiency
  • Automate any follow-up communications
  • Create a pipeline to track the filing process and status

Actions for Success

  1. Create digital versions of your form.
  2. Create a workflow so data can be fed into a database and tracked accordingly.
  3. Automatically assign permits to appropriate staff members.
  4. Allow staff to review tasks directly or within a tracking pipeline for each process step.
  5. As staff updates the file, the permit request can send update notifications to the filer. Furthermore, staff can ensure each permit gets its score threshold for approval or rejection to simplify the process.
  6. After approval or rejection, a response is sent to the client to notify them of the final status.
  7. Allow re-application due to minor errors to be noted on the file and sent to the permit filer or for review by staff upon request.

Frequently Asked Questions

The permit filing use case is one of SimplyCast’s many use cases that assist smart cities in adapting to new technologies and innovative approaches. The permit filing use case allows cities to simplify how residents apply for permits and enhance the permit filing review process. This use case uses digital forms, hyperautomation, and merge-powered emails to offer cities a highly efficient, streamlined solution. By using these digital tools, permit filing is made easier than ever.  

This use case is designed to cater to cities' various permit filing needs. It offers great flexibility and can be easily customized to fit the requirements of various types of permits managed in cities. You can use this system to file permits for building construction, zoning, business licensing, health compliance, workers' permits, and event permits. The system's ability to handle many different permit types ensures that cities can provide a streamlined and improved permit filing experience to their users and staff. 

To ensure residents are up to date on the status of their permit application, an automatic response message will be sent to them to keep them informed. This message will give them the necessary information about their application status and whether it has been approved or denied. Residents can stay informed and know the best action by receiving timely updates.  

SimplyCast’s permit filing use case provides various benefits to smart cities. Some of the benefits include: 

  • Enhanced communications between applicants and city staff 
  • Simplifies the permit filing process for residents 
  • Automatically assigns permits to be reviewed by the appropriate reviewer 
  • Automates follow-up communications to ensure that residents are notified promptly 
  • Reduces the overall workload involved for both staff and the applicant 

Cities face several challenges with permit filing, such as lengthy and complicated application processes and inconsistent requirements. These challenges can result in delays, errors, and dissatisfaction for the permit applicant and city officials managing the process. Additionally, the high volume of permit applications and limited resources can make it difficult for cities to process and approve permits efficiently. 

To file for a permit using this system, residents must complete a digitized permit request form. The resident must include all the documents and information required to proceed with the permit process. Once they have completed the permit filing process, their request will automatically be assigned to the appropriate reviewer so that the approval process can begin promptly.  

The permit filing use case is designed to facilitate trend tracking and generate comprehensive reports and analytics. Once a permit submission has been approved or disapproved, it will be automatically added to a tracking pipeline. This pipeline will allow you to see an overview of the number of approved and disapproved permits, making it easy to identify any key trends in permit requests that may be occurring. With the help of these analytics, you can easily pinpoint areas that need improvement and make necessary changes to the permit filing process. 

When a permit is filed incorrectly or missing key information, it will be disapproved, and the applicant will be notified so they can resubmit their permit request successfully. 

The permit filing use case follows 4 comprehensive steps to success. The first step is to digitize the permit filing process fully. In this step, each submission will become a database entry. The second step is automatic assignment. This means that when a permit is filed, it will automatically be assigned to the appropriate reviewer. In the third step, task tracking occurs, and each assigned filing review task can be tracked as part of a larger progress pipeline or within primary task listings. The fourth and final step is to send automatic messages to inform residents if their permit has been approved and inform them of any follow-up information. 

The permit filing use case is a valuable tool that can help cities achieve their goal of becoming smarter in several ways. By adopting smart technologies, cities can optimize many of their work processes, including permit filing. This use case ensures residents can confidently navigate the process and complete each step quickly and efficiently using a highly intuitive system. The result significantly boosts residents' satisfaction levels, who would otherwise have to endure a lengthy and inconvenient process. With the permit filing use case, workers can also benefit from streamlining many steps, reducing their manual workload and freeing up resources for other essential duties. Overall, the permit filing use case is an excellent example of how smart technology can enhance city services and help cities achieve their smart city goals. 

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